Returns & Exchanges

At JS Industries Australia, we want to ensure you are completely satisfied with your high-performance surf gear. If your purchase isn't quite right, we offer a 30-day return window for items in original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team or visit our online portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and hardware is included to avoid restocking fees.

• 3.
  Ship to JS Industries

  Affix the provided shipping label to your parcel and drop it off at your nearest Australia Post location or authorized courier point.

• 4.
  Quality Check and Refund

  Once our warehouse team inspects the returned gear, your refund or exchange will be processed within 5-7 business days.